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Which U.S. online discount broker is the best value for money?

Lower prices preferred, but I also like to be able to reach somebody by phone when help is needed. 24 hours not required, but after hours trading is a nice to have...

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Could you expand on the question? Is lowest possible price more important, or is being able to call someone 24 hours a day more important? – MrChrister Jan 4 at 17:08
Ok thanks I expanded above. – newTrader Jan 4 at 18:36
+1 For adding clarification :-) – Zephyr Jan 4 at 23:08

2 Answers

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I agree, Schwab representatives are easy to reach and very helpful. I also like Vanguard for their low mutual fund fees, so I do my retirement stuff with them, but it took forever to get in touch with a representative just to ask a simple question.

Now that they are lowering their rates to 8.95 per trade (effective January 19th), the value for your money is even better.

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I am very happy with Charles Schwab. I use both their investing tools and banking tool, but I don't do much investing besides buy more shares a random mutual fund I purchase 4 years ago

I did once need to call in about an IRA rollover and I got a person on the phone immediately who answered my questions and followed up as he said he would.

It is anecdotal, but I am happy with them.

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